Return & Refund Policy
Thanks for shopping at Audio Xpress/Car Radio Bulbs.com
We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange.
You have 30 days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
- Your item must be in the original packaging.
- Your item needs to have the receipt or proof of purchase.
- Must include your full name and address.
- Must include your email address and phone number.
- Reason for return.
To return an item, place the item securely in its original packaging and mail your return to following address:
3833 Cordell Dr
Kettering, Ohio 45439
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least two (2) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
Items can not be returned once they have been installed unless they are defective.
For defective or damaged products, please contact us at the following email address firstname.lastname@example.org
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
We can send you a return shipping label but if you receive a refund, the cost of the return shipping will be deducted from your refund.
You will be refunded shipping cost only if an item is found to be defective or you were sent the wrong item by mistake.
If you have any questions on how to return your item to us, contact us at email@example.com or call us at 1-937-204-5614
Business Hours are:
Monday-Saturday 9am to 6pm Eastern Standard Time