This is for a Service Only!! Not a new radio. Service is not available for Canada. All Cadillac CUE systems suffer from a design flaw that causes the infotainment touch screen to fail after 2-4 years. When the touch screen fails, it causes symptoms such as:

• Cracked, spider web appearance.
• Random or erratic touch response.
• Unresponsive in some or all areas.
• Cracks, delamination, bubbling, peeling.
• frozen or stuck on "do not take your eyes off road"
• Erratic or random touch- jumping around, red lights flashing or beeping, phantom button presses
• Important note- if you have a black display- replacing the touch screen WILL NOT fix it.

Due to this defect, many Cadillac owners are presented with a $1,200+ dealer bill to replace the entire radio unit. Replacing the entire radio unit is unnecessary and not a permanent fix.

The Solution is:

It is possible to replace the only the failed touch screen. This will fully restore the system function permanently. It is the ideal solution, compared to replacing the expensive radio unit with another one that will fail again after a couple years.

Compatibility

• 2013-2019 Cadillac ATS/ATS-V
• 2015-2020 Cadillac Escalade/ESV/EXT
• 2013-2016 Cadillac SRX
• 2013-2019 Cadillac XTS
• 2014-2019 Cadillac CTS/CTS-V
• 2014-2016 Cadillac ELR

Includes:

• Integrated black bezel.
• Scratch resistant HD coating.
• 2 year no fuss warranty.
• One day turnaround service.
• Gel free replacement touch screen, better than OE.

Download the below and complete it. Mail the item to the address on the form. Failure to complete the form or leaving out information may cause delays in your item getting repaired or sent back.

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